Privacy Policy
Effective Date: February 6, 2026 · Last Updated: October 9, 2026
Real Random LLC (“Real Random,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at real-random.com (the “Site”), register for our Entropy-as-a-Service (“EaaS”) platform, use our APIs, or otherwise interact with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our Site and services.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use the Site.
1. Information We Collect
Personal Information You Provide. We may collect personally identifiable information that you voluntarily provide when you interact with the Site, including when you:
- Register for an account to access our EaaS API, One-Time Passcodes, IoT Ecosystem Manager, or Credential Manager services
- Schedule a demo through our booking system (powered by Calendly)
- Submit a contact form or send us an email at info@real-random.com
- Subscribe to newsletters, blog updates, or other communications
- Engage with us through social media platforms
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information. When you visit the Site, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geolocation
- Browser type and version, operating system, and device type
- Pages visited, time spent on pages, referring URLs, and clickstream data
- Cookies, pixel tags, and similar tracking technologies (see Section 5 below)
API Usage Data. If you register for and use our EaaS platform or related API services, we may collect technical usage data including API call volume, request timestamps, authentication tokens, and error logs. We do not log the random number output delivered to you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Site and services, including our EaaS API platform
- To process and manage your account registration and API access
- To respond to your inquiries, schedule demos, and provide customer support
- To send you technical notices, security alerts, and service-related communications
- To send marketing and promotional communications, where permitted by law (you may opt out at any time)
- To analyze usage trends, improve Site functionality, and enhance user experience
- To detect, prevent, and address fraud, security incidents, or technical issues
- To comply with applicable legal obligations, regulations, and law enforcement requests
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers. We may share information with trusted third-party vendors who perform services on our behalf, such as website hosting, demo scheduling (Calendly), email communications, analytics, and payment processing. These providers are contractually obligated to use your data only as necessary to provide services to us.
Business Partners. With your consent or as necessary to fulfill a service you have requested, we may share information with strategic partners involved in delivering our entropy and cryptographic solutions.
Online Data Partners. Online data partners or vendors may use cookies and similar technologies on our Site to associate your visit with other information they hold about you, as described under Visitor Identification in Section 5.
Sale and Sharing of Personal Information. We may also share your personal information by selling it to third parties, or by sharing it with third parties for cross-context behavioral advertising, including through the online data partners described above. Under some U.S. state privacy laws, these disclosures may be considered a “sale” or “sharing” of personal information. You have the right to opt out of these sales and sharing at any time, as described in Section 9. We do not knowingly sell or share the personal information of individuals under 18.
Legal Compliance. We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is retained for the duration of your active account and for a reasonable period thereafter to comply with legal, accounting, or reporting obligations. You may request deletion of your account and associated data at any time by contacting us.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand how visitors interact with the Site. These may include:
Essential Cookies. Required for the Site to function properly, including session management and security.
Analytics Cookies. Used to collect aggregate information about Site traffic and usage patterns (e.g., Google Analytics).
Functional Cookies. Enable enhanced functionality and personalization, such as remembering your preferences.
Marketing Cookies. May be used to deliver relevant advertisements and track campaign performance across platforms.
Visitor Identification. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You can change your choices at any time using , also linked in the footer of every page, or manage cookies through your browser settings. Outside the United States, we use analytics and marketing cookies only after you opt in. We keep a record of each choice you make (a random identifier, your choices, the date, and your country) so we can show that we have your consent. Disabling certain cookies may affect the functionality of the Site.
6. Third-Party Links and Services
The Site may contain links to third-party websites and services, including social media platforms (Twitter/X, Facebook, Instagram, LinkedIn, YouTube, TikTok), scheduling tools (Calendly), and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our Site.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. As a company specializing in quantum-grade cryptographic security, we apply rigorous security standards to our own systems. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access and Portability. The right to request a copy of the personal information we hold about you.
Correction. The right to request correction of inaccurate or incomplete personal information.
Deletion. The right to request deletion of your personal information, subject to certain legal exceptions.
Opt-Out. The right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Restriction. The right to request that we restrict the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within the timeframe required by applicable law.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. As described in Section 3, we may sell or share personal information with third parties, including for cross-context behavioral advertising and to identify business visitors to our Site.
Right to Opt Out. You may opt out of the sale or sharing of your personal information at any time by selecting , also linked in the footer of every page, and turning off marketing cookies. We honor Global Privacy Control (GPC) signals: if your browser sends one, we treat it as a request to opt out of the sale and sharing of your personal information for that browser. You may also opt out of advertising from our online data partners at https://app.retention.com/optout.
Other U.S. States. Residents of other states with comprehensive privacy laws, including Colorado, Connecticut, Virginia, Utah, Texas, and Oregon, may have similar rights, including the right to opt out of targeted advertising and the sale of personal information. You may exercise those rights in the same ways.
Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.
To submit a verifiable consumer request, please contact us at the information provided in Section 12.
10. International Users
Real Random LLC is based in the United States, with operations in Tampa, Florida. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfer and processing. For users in the European Economic Area (EEA), United Kingdom, or other regions with comprehensive data protection laws, we will ensure that appropriate safeguards are in place for any international data transfers.
For visitors in the EEA, the United Kingdom, and Switzerland, we rely on your consent to use analytics and marketing cookies. You may withdraw that consent at any time through Cookie Settings in the footer of our Site.
11. Children’s Privacy
The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Real Random LLC
802 E Whiting Street, Tampa, FL 33602
Email: info@real-random.com
Website: real-random.com
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where required by law, provide you with notice. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
This Privacy Policy works together with our Terms of Service.